High quality pet food for both cats and dogs in Windsor

Frequently Asked Questions

Pet FAQ

Which food is best for my pet?


We normally recommend that you purchase the most nutritious food that can budget for. This is not necessarily the most expensive food. Every pet is unique and the goal is to find the best diet for the individual pet. There are some inexpensive diets that have years of rigorous scientific testing behind them and some very expensive diets that are lacking in vital nutrients or based on unsound science.




What is a human grade food?


Generally this is food that has a traceable source and is suitable for human consumption. For example, if a food lists 'Lamb' in the ingredients then this would indicate a verifiable and traceable source for the Lamb. If the ingredients are 'Lamb Meal' or 'Meat and Animal Derivatives', this would not be human grade and can be of a questionable source.




Can I buy pet food on this site?


Yes, we sell food for for both cats and dogs on this site. Use the Shop menu above or click this link to go there.




Do you sell over the counter treatments for fleas and ticks?


Yes, we sell treatments for fleas, ticks and other ailments. Visit our Accessories page or click this link to browse our accessories.




Can you recommend a good quality pet food at an affordable price?


Yes, we recommend Simpsons dry food for both cats and dogs. For dogs we sell the Premium, Grain Free and 80/20 ranges which will be suitable for any dog depending on thier dietary requirements. (Prices start at £9.49 for 2kg) For cats we sell the 90/10 range for kittens and adult/senior cats. (Prices start at £12.99 for 1.5kg)




Do you offer advice on which food I should feed my pet?


Yes, pop in for a chat and we will be happy to give you advice on food and nutrition.




My pet is frightened by loud noises, is there anything that can help?


We recommend Feliway products for cats and Adaptil for dogs which can calm and reduce anxiety in stressed animals. Use the search bar at the top of page or browse our Accessories page to find these products.




Do you have any vegetarian food for animals?


Yes, we stock a range called Benevo, both wet and dry food for cats and dogs.




What pet food brands do you stock?


In store we stock all major brands including Applaws, Arden Grange, Barking Heads, Burns, Fish4Dogs, Forthglade, James Wellbeloved, Lily's Kitchen, Natures Menu, Naturediet, Royal Canin, Simpsons and many more.




Do you sell food for birds?


Yes, in store we have a wide range of food and accessories for wild birds and caged birds.




Do you stock raw food for my dog?


We have a range of frozen Natures Menu raw food products available in our freezers including raw mince, raw nuggets and treat items.





CBD Oil FAQ

What is CBD oil?


Oils that contain concentrations of CBD are known as CBD oils. CBD is a naturally occurring cannabinoid (one of many) that is derived from the hemp plant that has been used by many a culture over many centuries for natural health and wellbeing.




Is CBD oil legal in the UK?


Yes, CBD oil is legal in the UK, Europe and in the USA.




Does CBD oil contain psychoactive compounds such as THC?


Our Milagro CBD oil products contain no THC or impurities and are made from the best organic industrial hemp in Europe. Please click this link to view test results and certificates.




How do I become a Trade customer for CBD oil?


If you wish to become a Trade customer for Milagro CBD oil please click the 'Trade Log In' icon and then click 'Sign up'. Once we have submitted your details and your account is approved you will be able to log in to your trade account.




Is CBD oil safe to use?


CBD oil is a completely natural product and is safe for people and animals to use. It is always recommended that when first using CBD oil you start with a low dose and then increase the dosage over the following weeks as required.




What do the percentages mean on CBD oil products?


You may see CBD oil 5%, 10% or 20% on the bottles. This is an indication of the concentration of CBD oil in the bottle. For example, if you require 4 drops 2 twice a day of the 5% solution, you would require 1 drop twice a day of the 20% solution for an equivalent dose.




Do you have any CBD oil products for pets?


Yes we do. There is a product specially formulated for pets and you can find this here: Pet CBD Oil




What can CBD pet oil be used for?


Pet CBD oil has been found to be beneficial for the following problems: Anxiety Arthritis Allergies Cancer Digestive Issues Seizures Inflammation Joint & Mobility Issues Pain Pet CBD oil is recommended for Dogs, Cats and Horses.




When would I use the CBD Healing Balm?


Conditions such as psoriasis, eczema, acne, allergies, seborrhea, hair growth disorders, systemic sclerosis, and cancer can be treated with the healing balm. Milagro CBD Healing Balm can offer fast relief from these symptoms by repairing damaged skin. Users have reported significant improvements after just one week of use.




Is there a CBD oil product you recommend for Asthma?


For ongoing relief from Asthma symptoms we recommend using the Air Pod Humidifier coupled with any of our range of CBD essential oils. Asthma is a chronic inflammatory ailment that affects the air passages to your lungs. What you might not know is that CBD provides a really strong anti-inflammatory agent. The main reason why CBD is good in treating asthma is that it is very powerful in managing aggrandized inflammatory responses in the patient’s body.




Are CBD oil products suitable for vegetarians?


Yes, all of our Milagro products are kosher and vegan friendly, as well as gluten and lactose free.




Can CBD oil be used by athletes?


Milagro CBD protein powder is an easy way for athletes and gym goers to add this popular supplement to their workout routine. Milagro protein is made from the finest organic hemp power mixed with the best CBD TRIM which offers numerous benefits for active people.




Can CBD oil benefit my hair or beard?


Hemp oil has high moisturizing properties which nourishes not just the beard and hair, but also the skin and scalp. Being high in Vitamin E makes it a great natural hair conditioner. As you rub it into your skin it increases blood circulation and it penetrates into the hair shaft. Look out for the specialist Hair Oil and Beard Oil in our shop.




When would I use the sativa seed oral oil?


Milagro Cannabis Seed Oil is unique because it contains chlorophyll which cleans the body from carcinogenic and mutagenic substances, protects against DNA damage, stimulates blood production, strengthens immunity, promotes faster cell growth, strengthens the walls and stops bacterial growth. Cannabis Seed Oil can reduce blood clotting – resulting clots cause a heart attack, so the oil is a great preventive measure. This oil is one of the most suitable for women because its use is said to ease the inconvenience of premenstrual syndrome and have a positive effect on the female hormone system.




Does CBD oil help with Arthritis?


Absolutely, many studies have shown that CBD oil is very effective in easing the symptoms of Arthritis and other joint pain issues and helps with general mobility.





General FAQ

How long before my delivery arrives?


We normally aim to deliver orders within 5-6 working days. Usually we can get items to you faster than this but if there are any delays we will let you know.




Do you track deliveries?


Wherever possible we do track deliveries. Small items will be sent via Royal Mail while larger items will be sent with other reputable couriers such as Parcel Force, DPD or Hermes.




Do you offer pet grooming at The Animal Inn?


Yes we do. If you wish to enquire about this service please call 01753 850994 during normal working hours.




What are your opening hours?


We are open: Mon-Fri 9:00 to 5:30 Sat 9:00 to 5:00




Where are you located?


We are in Eton Wick, near Windsor, UK. For sat navs our address is 1 Bell Lane, Eton Wick, SL4 6JP.




How much will it cost to groom my pet?


This depends upon the breed and condition of your pet. Please feel free to call 01753 850994 during normal working hours and we give you an estimate of the price and also book in your pet if you wish.




Can I get my pets' nails clipped at The Animal Inn?


Yes, we offer a walk in service for nail clipping from Tuesday to Saturday. If you have some distance to travel please call ahead first on 01753 850994 to ensure that someone will be available when you arrive.




I prefer to shop on eBay, do you have an eBay store?


Yes, our eBay store can be found here: https://www.ebay.co.uk/str/theanimalinn




You don't have the item I require, can you order it?


If our wholesalers have it then we are happy to order an item in for you.




Do you sell gifts?


Yes, we sell a range of gifts, incense sticks, sweets and cards in store.




Do you have any kittens or puppies for sale?


Sorry, but we do not sell any live animals.




I hear I can send parcels from there, is this true?


We are a drop off/collection point for UPS parcels. You can drop off labeled parcels here for collection by the courier driver and collect parcels that couldn't be delivered while you were out.




Can you give my dog a bath?


Yes, we can. Please specify that you just need a wash and dry when booking in your pet. We will also clip the nails if required for free.





​perfect food
for purrfect pets​​

what is in my pets food?

essential accessories

© 2017 The Animal Inn Pet Supplies

Eton Wick, Windsor SL4 6JP

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